Privacy Policy mywin77

1. Introduction and Scope of This Policy

This Privacy Policy ("Policy") is published by mywin77 ("we", "company" or "platform") and applies to all users who register, browse or use the services provided on the mywin77.run website. By using our platform, you agree that your personal information will be processed in accordance with the terms set out in this Policy.

This Policy describes the types of information we collect, the purpose of that collection, how we protect your data, who that data may be shared with, and the rights you hold as the owner of that data. We encourage you to read this document in full to fully understand our commitment to your privacy.

This Policy should be read together with the mywin77 Terms & Conditions. Should there be any conflict between the two documents regarding privacy matters, this Privacy Policy shall apply.

2. Personal Information We Collect

mywin77 collects personal information from players through several different methods. The type of information collected depends on your interaction with our platform.

Information provided directly by you:

• Full name as recorded on your identity card (MyKad) or passport
• Date of birth — to verify that you meet the minimum age requirement of 21 years
• Active email address
• Mobile phone number
• Account username and password
• Payment information including e-wallet accounts (Touch 'n Go eWallet, Boost), DuitNow details, and other details required to process deposits and withdrawals
• Copies of identity documents during the account verification process (KYC)

Information collected automatically:

• IP address and approximate location based on that IP
• Device type, operating system and internet browser used
• Game session records, bets placed, and transaction history
• Website usage data including pages visited and duration of visits
• Cookies and similar tracking technologies

3. Purpose of Data Collection and Processing

Every piece of information we collect has a clear and legitimate purpose. mywin77 processes your personal data for the following purposes:

• Account registration and management — to create and maintain your account, including the identity verification process to comply with our international licensing requirements.
• Financial transaction processing — to securely process minimum deposits of RM50 and minimum withdrawals of RM100 through supported payment methods.
• Service delivery and support — to ensure you can access all games and platform services, and to enable our 24/7 support team to assist you effectively.
• Fraud prevention and security — to identify and prevent fraudulent activity, money laundering, and any misuse of the platform.
• Legal and licensing compliance — to meet our obligations under the international licensing terms we hold, including age verification and transaction records.
• Service improvement — to analyse usage patterns in order to improve platform quality, technical stability, and the overall user experience.
• Account-related communications — to send important notifications relating to your account, transactions, bonuses you are eligible for, and updates to the terms of service.

4. Sharing and Disclosure of Personal Information

mywin77 does not disclose your personal information to external parties except in the circumstances set out below. In all such cases, the receiving party is subject to strict confidentiality obligations.

• Payment service providers — to process your financial transactions through Touch 'n Go eWallet, DuitNow, FPX, Boost, and cryptocurrency networks (USDT, BTC, ETH). This disclosure is limited to the information required to complete the transaction only.
• Game software providers — game session information that must be shared with game platform providers for technical purposes and result verification.
• Regulatory authorities and law enforcement — where required by our licensing authority or a valid court order, we may need to disclose certain information to the relevant authorities.
• Technical service providers — third parties that assist in the technical operation of the platform, such as cloud databases, cybersecurity services, and system analytics, subject to binding data confidentiality agreements.

5. Data Storage and Retention Period

Your personal information is stored on servers protected by appropriate technical and organisational security measures. We use data encryption in transit and at rest to ensure the confidentiality of your data.

Data retention periods depend on the type of information and the purpose of processing:

• Account records and financial transactions — retained for the period required by our international licensing terms, typically no less than five years after account closure.
• Support communication records — retained for two years from the date of the last interaction.
• Session and game data — retained for the period required for regulatory oversight and the resolution of any disputes.
• Once the retention period ends, data will be deleted or anonymised in a secure manner.

6. Use of Cookies and Tracking Technologies

The mywin77.run website uses cookies and similar tracking technologies to improve your experience and ensure the platform functions properly.

Types of cookies we use:

• Essential cookies — required for basic website functions such as login authentication and session security. These cookies cannot be disabled.
• Performance cookies — help us understand how visitors use the website so we can improve it.
• Functional cookies — save your preferences such as language and display settings to provide a more personalised experience.

You can manage or block cookies through your internet browser settings. However, blocking essential cookies may affect the platform's functionality and your ability to log in to your account.

7. Your Rights as a mywin77 Player

As a mywin77 player, you have the following rights regarding your personal information. To submit any request, please contact our support team.

8. Data Security Measures

mywin77 implements various technical and procedural security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

• SSL/TLS protocols for all data transmission between your device and our servers
• Encryption of sensitive data at rest using strong cryptographic algorithms
• Role-based access control ensuring that only authorised staff can access player data
• Regular security audits conducted by independent third parties
• Intrusion detection systems and real-time threat monitoring
• Structured data incident response procedures in the event of any security breach

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You are also responsible for keeping your account password confidential and not sharing it with anyone.

9. Cross-Border Data Transfers

As a platform operating under international licensing, your data may be processed or stored on servers located outside Malaysia. In each such case, we ensure that the data transfer is carried out with adequate safeguards, including standard data transfer agreements or equivalent protective mechanisms.

We only transfer data to third parties outside our borders who comply with recognised data protection standards, and subject to binding contractual agreements.

10. Child Protection and Age Restrictions

mywin77 services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from any individual under the age of 21.

All account applicants are required to verify their age during the registration and KYC verification process. If we find that information has been provided by someone who has not reached 21 years of age, the account will be suspended immediately and all data will be deleted from our system.

11. Amendments to This Privacy Policy

mywin77 reserves the right to amend this Privacy Policy at any time. Any amendment will take effect once the updated version is published on this website. The effective date of the latest version will be displayed at the top of this document.

For significant amendments, we will notify players via their registered email or through in-platform notifications. Continued use of the mywin77 platform after any amendment takes effect means you accept the amended terms.

We encourage you to review this Privacy Policy periodically to ensure you are always up to date on how we protect your data.

12. How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact our support team through the following channels:

We aim to respond to all privacy-related enquiries through our 24/7 support in Bahasa Melayu and English. Please state clearly that your enquiry is related to data privacy so it can be handled by the appropriate team.